Proph believes gaming should be a source of entertainment, not stress or harm. The well-being and safety of every member is our highest priority.
Ensuring responsible play at Proph is a multi-layered effort — from prevention through to ongoing support.
You can set your own daily, weekly, or monthly deposit and betting limits. Limits take effect immediately once set, but increasing a limit requires a 24-hour waiting period.
If you feel like you need a break, you can take a cooling-off period anywhere from 24 hours to 6 weeks. During this time, you won't be able to log in to your account or place bets.
In serious situations, you can self-exclude for any period from 6 months to 5 years. Your account will be completely inactive during this time and no promotional emails will be sent.
You can see real-time information on how long you have been playing. You will receive an automatic notification after a set time, and you can also configure a session timeout.
You have full access to a detailed view of all your transactions and betting history. Analyze your own play patterns and make informed decisions.
Our trained support team is always here for you. If you're struggling, don't hesitate to reach out — we help without judgment.
The signs below may indicate a gaming addiction. Recognizing them early is always the best course of action.
Using money meant for daily essentials to gamble, betting with borrowed funds, or continuing to game despite financial hardship.
Repeatedly increasing bets to try to recover a loss, and being unable to stop gaming.
Spending less time with family, missing work, or withdrawing from social life as a result of gaming.
Spending most of the day thinking about gaming, feeling restless waiting for the next session, or experiencing low mood when not playing.
Hiding your gaming activity from family or loved ones, or lying about how much you've bet.
Turning to gaming to escape anxiety, depression, or loneliness, and seeking refuge in gaming rather than addressing problems directly.
We have built a set of practical tools into Proph to help you play responsibly. They are completely free and available at any time from your account settings.
Set a maximum amount for daily, weekly, or monthly deposits. Reducing a limit takes effect immediately.
Set a maximum amount per bet so you don't place large wagers on impulse.
Gaming will automatically stop once you reach a set loss amount — the best way to protect your finances.
Decide in advance how long you will play. You will receive an automatic notification when your time is up.
Periodic pop-up messages will show how long you've been playing and how much you've won or lost.
You can close your account entirely if needed. To reopen it after withdrawal, contact our support team.
Ask yourself the questions below to review your gaming habits. If you answer yes to most of them, it is advisable to seek professional support.
Have you placed bets beyond your means or borrowed money to fund gaming?
Have you tried to cut back or quit gaming but been unable to?
Do you feel the urge to bet again to recover losses after a losing streak?
Have you had arguments with family or friends over gaming?
Do you feel restless, irritable, or uncomfortable when you are unable to game?
Have you prioritized gaming over work, studies, or family responsibilities?
Have you been hiding the amount you spend on gaming from your family?
Gaming and online betting are an enjoyable pastime for many people. Without the right habits in place, however, they can lead to financial and emotional harm. Proph firmly believes that responsible play is not the user's responsibility alone — the platform has an equal duty to keep every member safe.
Online gaming is growing rapidly in Bangladesh. With mobile internet now widely accessible, people of all ages can easily get involved. But that ease of access also brings added risk. At Proph, we want you to play and enjoy yourself — just within healthy limits.
Proph strictly prohibits anyone under 18 from accessing the platform. Age verification is mandatory at registration, and any account flagged as suspicious is reviewed immediately.
Parents can install parental control software on their children's devices. If you suspect a minor has created an account, contact our support team immediately and we will act promptly.
Financial awareness is the cornerstone of responsible play at Proph. Before you start gaming, ask yourself a few honest questions — how much can I reasonably set aside for gaming this month? If I lose this amount, will it affect my daily life? If the answer is yes, do not bet that amount.
Turning to gaming during times of stress, frustration, or loneliness is a common pattern — but it can gradually develop into a dependency. Proph wants you to enjoy gaming from a place of good mental health.
If you ever feel that gaming is having a negative effect on your mental health, don't wait — reach out to our support team. Our trained representatives will listen carefully and provide the help you need.
As a licensed gaming platform, Proph adheres to international responsible gaming standards. All our staff receive specialized responsible gaming training, and we regularly review our safety measures while using the latest technology to identify at-risk behavior.
Our system automatically detects unusual betting patterns, and the support team will reach out directly when needed. Your safety is our primary goal — member well-being always takes priority over business interests.