Your personal information matters to us. This section transparently explains how Proph collects, uses, and protects your data.
Proph collects only the information that is necessary. No unnecessary data is ever requested, and the purpose of any data collected is clearly communicated.
All your data is protected with bank-grade 256-bit SSL encryption. Data stored on our cloud servers is backed up on a regular basis.
Your personal data is never sold or shared with third parties. No information is disclosed except where required by law.
You can view, correct, or request deletion of your data at any time. Your rights are non-negotiable to us.
We use only essential and functional cookies. You can manage your cookie preferences at any time through your browser settings.
We will notify you in advance of any changes to the Privacy Policy. A summary of the changes will be presented in plain language.
| Type of Data | What We Collect | Purpose | Retention Period |
|---|---|---|---|
| Identifying Information | Name, date of birth, national ID | KYC Verification | 5 years |
| Contact Information | Email, mobile number | Account management & notifications | For as long as your account remains active |
| Financial Information | Payment methods, transaction history | Secure Payment Processing | 7 years |
| Device Information | IP address, browser, device model | Security & Fraud Prevention | 1 year |
| Gaming Activity | Bet history, game preferences | Service Improvement & Responsible Gaming | 3 years |
| Cookie Data | Session data, preference settings | Improving User Experience | 30 days |
Welcome to Proph. This Privacy Policy explains what information we collect about you when you use the Proph platform, how it is used, and the steps we take to protect your privacy. This policy applies whenever you use Proph's website, app, or any of our services.
We believe data protection is a fundamental right. That is why our Privacy Policy is written in plain, accessible language rather than dense legal text — so you can genuinely understand what happens with your information.
Proph collects two types of information — what you provide directly, and what is collected automatically while you use the platform.
Proph uses the information collected for the following purposes:
Proph does not sell your personal data to third parties. However, information may be shared in the following limited circumstances:
Only the minimum necessary data is shared with trusted partners for payment processing, identity verification, and cybersecurity services. These partners are contractually bound to uphold our privacy standards.
Information may be disclosed in response to a court order, regulatory authority request, or legal investigation. In such cases, we always provide only the minimum information required.
The Proph platform uses cookies to enhance your experience. Cookies are small text files stored in your browser.
You can manage cookies through your browser settings, though disabling certain cookies may limit some platform functionality.
Proph uses industry-leading technology to keep your information secure:
As a Proph user, you have full control over your own data. You may exercise the following rights at any time:
Proph is not intended for anyone under the age of 18. We do not knowingly collect personal information from minors. If a minor has accidentally created an account, parents or guardians may contact us and the account along with all associated data will be deleted promptly.
As Proph operates internationally, your data may in some cases be stored or processed outside Bangladesh. Where this occurs, we ensure that the destination country maintains adequate data protection standards and that all transfers comply with international requirements.
Proph may update this Privacy Policy at any time. For any significant changes, we will post a notice on the platform and notify you at your registered email address. Continued use of the platform after such changes constitutes acceptance of the revised policy.
The date of the most recent update is always shown at the top of this page. An archive of previous versions is kept on file and available upon request.